Survey Results

Survey Results 2021

Thank you to everyone who took part in our recent survey last month.

We have published the results of your feedback below

How satisfied are you with the overall Service NewGen provides to you?

70% of our customers are satisfied with the overall Service NewGen provides

How well does our Service meet your needs?

70% of our customers say our Service meet’s their needs

How satisfied are you with the NewGen Team?

76% of our customers are satisfied with the NewGen Team

How likely is it that you’d recommend NewGen to a friend or colleague?

90% of our customers would recommend us

We have listened to your feedback and recently implemented the below:

We have recently employed Niraj Thanki as the Service Desk Team Leader. Niraj brings over 8 years of experience to the team.

Niraj will lead the service desk and make sure customers are receiving updates and progress on their tickets

We have updated our ticket portal so our customers can have more transparency on their tickets.

Click the button below to sign up if you haven’t already

We are continually looking to improve and will update you on future updates.

Get Your Quote or Call: 01933 426129

Get in touch with us today to see how we can help your business!