Northants Office –
Unit 2, The Stables, Lower Farm High Street, Irchester Northamptonshire NN29 7AB
Bristol Office –
3rd Floor, Old Stock Exchange, St Nicholas Street, BS1 1TG
Manchester Office –
First Floor, Swan Buildings, 20 Swan Street, Manchester, M4 5JW.
Beyond Theory has been using NewGen-IT since 2016. They've been an integral part of our success. Always friendly, their advice is no nonsense - just what you need from an IT supplier. Highly recommended.
“There is nobody else I would trust with my IT! Whether it’s setting up for a new team member or fixing something we’ve broken (because let’s be honest it’s normally user error!) nothing is too much trouble, and everything is sorted efficiently and with a touch of personality too!”
As it has now been one month since the migration of e-mails from our Canadian provider to yourselves, it has been somewhat of a seamless transaction, with no down time at all. I wish to thank you both for the professional manner in which you have handled the migration and how you both got personally involved. It gives me comfort going forward, knowing any issues we encounter, NEWGEN IT will do their best to look after our needs. I would certainly recommend NEWGEN IT and the services they supply.
"Steve came to see us, and he was unbelievably helpful when I wanted IT support, but I didn’t know where to start as I am not very technical myself. He went above and beyond to make sure we had the right solution, I now have peace of mind when it comes to any technical issues as I know they are just on the other end of the phone. We developed a great partnership with NewGen IT Services and their dedication to our IT has been incredible, Steve has really looked after us by resolving all our network systems and made our IT as easy as possible. I highly recommend NewGen IT Services to anyone who wants a great trusted knowledgeable team to support them throughout their business. Thank you NewGen."
"It gives me great pleasure to write this testimonial for you and NewGen IT Services. I knew I had issues with my email as I was getting spam left, right and centre and there were other issues. So as soon as Steve joined BNI it was the push I needed so I spoke to him straight away. He outlined several issues after about a second of looking at my computer, his knowledge and high level of expertise was very evident from the outset. The first job Steve undertook was to change my email hosting, he dialled in remotely on a Saturday night so I didn’t even need to be without my laptop. He sorted out all of my issues and now I have an effective email system. I will definitely be putting more work Steve’s way, his next task is to teach me how to back everything up. I will not hesitate in recommending Steve to anyone that I know who needs assistance with their IT, thank you again Steve for the fantastic service.."
"During the time we have used NewGen IT Services they have been reliable, trustworthy and approachable. Our IT systems are fundamental to our business, the speed at which NewGen IT works when providing IT support in all areas is excellent and we depend on this I would highly recommend NewGen IT Services, and the support Steve provides to any business"
"Stephen and the NewGen IT team have been looking after Ballyhoo PR's IT for a few months now and I could not be happier with the service. Initially, I went to Stephen to seek his help with a virus on my laptop. He went above and beyond to sort it out for me over a weekend so I wouldn't be without it and even delivered it back to me at home! Since then he has helped me with a number of queries is invaluable to my business"
"NewGen IT assisted with the procurement of brand new HP server to act as our new domain controller and configured the new server to our exact requirements, including HyperV virtualisation of windows 2016 installs. NewGen IT then assisted with the physical installation of the new server, and swapping 40+ workstations, printers and other network devices to use the new domain controller. The entire task was completed in under a day of downtime, with no impact on the business running. Their support and understanding of IT systems is invaluable, and they are my first port of call when I cannot solve a problem myself."
"NewGen IT provide all of the IT support to our two offices and 30+ staff. They are extremely knowledgeable and efficient in getting our IT systems to work properly and keep them running smoothly. Their advice is invaluable and we know that we have a safe pair of hands looking after us. NewGen give us a peace of mind which is what we need at the end of the day."